Reopening FAQ
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Memphis Zoo Reopening FAQ

What to Know During Your Visit

Wash hands and use sanitizer frequently
Practice social distancing
Avoid touching surfaces
Buy tickets online
Avoid hand shaking

Am I required to wear a facial covering?

All guests visiting the zoo will not be required only strongly recommended to wear facial coverings outside but will be required to wear them at all indoor areas and exhibits to be consistent with in-public guidance.

Will I have to wait to get inside Memphis Zoo?

Memphis Zoo will limit any unnecessary contact or crowding by capping guest admission at 5,000 people at any given time.

Can I buy tickets and food with cash?

Memphis Zoo will accept cash. Major credit cards and Apple Pay, as well as cash payments, will be accepted.

Can I buy zoo tickets before my visit?

Guests can purchase tickets through our website or by phone by calling 901-333-6500

Can I leave the zoo and come back in?

All guests will be allowed re-entry to the Zoo after a stamp has been placed on the hands before exiting.

Can I bring in food?

No outside food or drink will be allowed in the zoo, but special dietary and baby food is acceptable.

Will indoor facilities be open?

Yes, indoor facilities will be open but guests will be REQUIRED to wear a facial covering and can enter at a limited capacity to make sure social distancing guidelines are being followed.

What will be unavailable at this time?

All water play areas will be unavailable at this time.