Reopening FAQ
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Memphis Zoo Reopening FAQ

Am I required to wear a facial covering?

All guests visiting the zoo will be asked to wear facial coverings consistent with in-public guidance.

Will I have to wait to get inside Memphis Zoo?

Memphis Zoo will limit any unnecessary contact or crowding by capping guest admission at 5,000 people at any given time.

Can I buy tickets and food with cash?

Memphis Zoo will not accept cash. Major credit cards and Apple Pay are the only forms of payment that will be accepted.

Can I buy zoo tickets before my visit?

Guests can purchase tickets through our website or by phone by calling 901-333-6500

Can I leave the zoo and come back in?

All guests will be required to leave the zoo immediately after visitation to eliminate congestion on the property or in the parking lot.

Can I bring in a cooler?

No coolers or outside food or beverage will be allowed in the zoo unless it is required for special dietary needs.

Will indoor facilities be open?

Below are the activities and facilities that are unavailable until further notice:

All rides (trams, children's rides, train)
Seasonal activities
Keeper chats and shows
Water play areas
Indoor exhibits