Guest Services
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Guest Services

Guest Services and Zoo Amenities




  • $12 per wheelchair
  • $28 per electric wheelchair

Enjoy your visit with a comfortable wheelchair or easily-operated electric cart, both of which include convenient storage compartments. A form of I.D. is required.
Wheelchairs and electric carts are available on a first-come, first-serve basis.


  • $10 per single 
  • $12 per double 

Children will enjoy our colorful strollers, each with storage capacity, a canopy to block the sun, wheel locks, and easy maneuverability. 
Strollers are available on a first-come, first-serve basis.

Zoo Concessions

Have an appetite as big as a tiger? Come to the Cat House Café, at the end of the Nile River, to feast on great food. And while you stroll through the Zoo, don’t miss our many concession stands, which all serve food, drinks and snacks. Concession stands are open seasonally during Zoo hours, weather permitting.

The Memphis Zoo is pleased to serve Pepsi products.

Zoo Gift Shops

The Zoo has three gift shops - the Elephant's Trunk, Bamboo Shop and Trading Post. We offer unique gifts for all ages including toys, plush apparel, jewelry, art and decorative items. The Elephant's Trunk Zoo Shop is conveniently located just inside the main entrance of the Zoo where paid admission is not required.

The Bamboo Shop is located at the end of CHINA, our giant panda exhibit. Here you will find pandas galore, in addition to gifts from China with a special Asian Flare.

At the entrance to our Northwest Passage exhibit lies the Trading Post, which features Alaskan animal-related gifts for all ages, including bears, wolves and sea lions. You will also find that the art and iconic symbols of the Northwest tribes add to the character of this shop.

The gift shops are owned and operated by the Memphis Zoological Society. All proceeds from sales support the operating budget of the Zoo.

Gift shops are open during Zoo operating hours. You can call the Elephant's Trunk Zoo Shop directly at 901.333.6776.


Zoo Tram

Tired of walking? Take a guided tour around the Zoo for just $2 per person to receive an all-day pass!

The Zoo Tram runs during SunTrust Zoo Lights and everyday from March through October.

Closed December through February.

Farm Train and Children's Rides

  • $2 per ride for farm train
  • $2 per ride on CHINA carousel.
  • $1 for children's rides in rides area

Open seven days a week from 10 a.m. to 5 p.m., weather permitting, beginning March 1.

Rides, train and carousel are closed November 1 through February 28.

MATA Bus Services

Two bus lines run by the Memphis Zoo, making it even more convenient for guests to visit the Zoo. Bus 50 runs along Poplar, while Bus 53 runs along Summer.