The Memphis Zoo is dedicated to providing a naturalistic and enriching sanctuary for our animals, and a clean, friendly, entertaining and educational experience for our guests. We continue to do our best to ensure that this is the one of the best zoos in the country. Here you will find information to better assist you with getting in and around the zoo. If you have any questions, please contact us by using our reservation hotline or by submitting an inquiry form here.
Enjoy your visit with a comfortable wheelchair or easily-operated electric cart- both with storage compartments. A form of I.D. is required.
Wheelchairs and electric carts are available on a first-come, first-serve basis. Click here for the 2018 Accessibility Guide.
Children will enjoy our colorful strollers, each with storage capacity, a canopy to block the sun, wheel locks, and easy maneuverability.
Strollers are available on a first-come, first-serve basis. Click here for the 2018 Accessibility Guide.
An ATM machine is located on the right side of the plaza, after you enter the gates. It is located next to the stroller and wheelchair rental.
Should you have trouble in the parking lot, please notify guest services by visiting the front reception desk or calling 901.333.6500. Parking lot attendants will contact local service providers who can offer locksmith services, jumps, and other services.
The Memphis Zoo permits all DSLR cameras but prohibits the use of bipods, tripods and professional audio equipment. At certain events, cameras with a 3-inch camera lens or smaller are permitted. Guests are not permitted to reproduce any recording of events for commerical purposes without express written consent from the Memphis Zoo.
The Memphis Zoo offers a wide variety of food and beverage options at 7 different locations throughout the Zoo. Concession stands are open during Zoo hours, weather permitting. You can view those food and drink options here.
Any guests using profane language, fighting or any acts of violence are strictly prohibited and will be removed from the Zoo. Appropriate dress for a family-friendly institution is required. Attire not permitted includes, but is not limited to, visible underwear and clothing that promotes or displays profanity, violence, drugs, alcohol or criminal activity. You can read more about rules at the Zoo here.
The Memphis Zoo is open every day rain or shine for regular visting hours between 9:00 AM - 6:00 PM. For all other events doors will typically open one hour before the start of the event. Please note door times may vary depending on the event. Please check in advance by calling 901.333.6500.
Guest bus, limo and motor coach drop off is available in the parking lot on the avenue facing the front gate of the Zoo. Vehicles dropping off or picking up guests are not allowed to park. Waiting time is limited to 5 minutes. Unattended vehicles will be ticketed and towed.
In the event of an emergency, all Memphis Zoo personnel have been trained and instructed to assist you in evacuating the premises. Always remain calm and follow the instructions from staff members and emergency personnel.
Guests may obtain first aid items such as aspirin, antacids and band-aids from the reception desk at the front of the Zoo. A portable first aid kit is available in case of an emergency. If first aid is needed, please call guest services at: 901.333.6500.
The Memphis Zoo would like to invite your group out for a unforgettable day of connecting with wildlife! From the gate opening to the sun setting, your group will be engaged to educate, inspire and appreciate the biodiversity the Memphis Zoo has to offer. Groups of 20 or more will receive a 20% discount on the price of general admission tickets. To arrange for a group to visit the Zoo call 901.333.6571 for details.
*Group rates cannot be paid individually. They must be paid with one transaction for the whole group.*
Our guest relations staff are here to ensure that all guests have a safe, quality experience at the Memphis Zoo. We appreciate constructive feedback to improve our service and guest experience. Our reception desk at the front entrance can provide you with any information necessary. If you believe guest services is required, please call 901.333.6500.
If you find or lose an item at the Zoo, please go to the reception desk at the front entrance for assistance. Lost or found items may be turned in or claimed at the reception desk. For assistance during events please call the Zoo at: 901.333.6500.
The Memphis Zoo requires all media requests be screened by our public relations office. Please click here to submit a media request for assistance.
The membership program is our way of recognizing your extra support and commitment to the Zoo. If you would like to become a member now please click here and learn about all the benefits members recieve. For current members, please click here to find out all the details regarding your membership.
Parking at the Zoo is a $5 fee to park in the main lot outside of the Zoo entrance off of Poplar Ave. In order to better accommodate our guests and parking on busy weekends, Memphis Zoo will open a Pedestrian Gate on North Parkway on Saturdays and Sundays between March 3 –June 15 from 10 a.m.- 6:00 p.m. Free parking is available along both sides of North Parkway between N. McLean Blvd and University Street. Parking for guests with disabilities is available in the main parking lot. All vehicles must have a current state-issued hang tag or license plate. Disabled parking is available on a first come first served basis.
Cocktail parties surrounded by your favorite party animals, silver anniversary soirees, jungle-themed bar mitzvahs, birthdays, rehearsal dinners to a variety of corporate events, including your brightest holiday celebration . . . you name it and, chances are, it's probably been done at the Zoo. We can meet all of your needs from catering, entertainment to rental equipment and more. See the Zoo come alive at night and find out why the Zoo is called "the best place to be spotted in Memphis!" Call 901.333.6571 for details.
Guests at the Memphis Zoo are prohibited from entering the property with the following:
The Memphis Zoo has a same day re-entry program by allowing guests to have their hand stamped just before reaching the exits on either sides of the gate.
Restrooms are located in 10 locations throughout the Zoo and can be located on the map here. All restrooms are equipped to meet the needs of all guests, including guests with disabilities.
To protect the health and safety of our animals and visitors, the Memphis Zoo is a smoke-free facility.
Price includes admission to all permanent exhibits (including giant pandas). Additional fees may apply for special exhibits.
Guests may bring small personal umbrellas (22 inches long and under) but due to safety concerns, no large golf umbrellas with pointed tips will be allowed.
Please click here for volunteer oppurtunities at the Memphis Zoo.