Covid-19 FAQ
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COVID-19 FAQ

What to Know During Your Visit

Wash hands and use sanitizer frequently
recommended
Practice social distancing
Avoid touching surfaces
Buy tickets online
Avoid hand shaking

Am I required to wear a facial covering?

  • If you have been vaccinated, wearing a mask is optional but encouraged.

  • If you have not been vaccinated, we ask that you continue to wear a mask.

Will I have to wait to get inside Memphis Zoo?

Memphis Zoo will limit any unnecessary contact or crowding by capping guest admission at any given time. When Zoo capacity is reached, Zoo entry will be regulated to every exiting guest.

Can I buy tickets and food with cash?

Memphis Zoo will accept cash. Major credit cards and Apple Pay, as well as cash payments, will all be accepted.

Can I buy zoo tickets before my visit?

Guests can purchase tickets through our website memphiszoo.org or by phone by calling 901-333-6500

Can I leave the zoo and come back in?

All guests will be allowed re-entry to the Zoo after a stamp has been placed on the receipt given by the front gate staff before exiting.

Can I bring in food?

No outside food or drink will be allowed in the zoo, but special dietary and baby food is acceptable.

Will indoor facilities be open?

Yes, indoor facilities will be open but guests will be recommedended to wear a facial covering and can enter at a limited capacity to make sure social distancing guidelines are being followed.

* RESTROOMS WILL BE OPEN