Memphis Zoo Announces Phased Reopening Plan
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Memphis Zoo Announces Phased Reopening Plan

The Memphis Zoo is pleased to announce it will be reopening on Wednesday, May 13th.

As the zoo reopens, the new protocol will be in place to provide the safest possible environment for our team, our visitors, and our animals.

The zoo will limit any unnecessary contact or crowding by capping guest admissions at 2,500 people at any given time. Our front gate will be the only entrance point into Memphis Zoo. To limit personal contact, the zoo will only accept credit cards, membership cards with proper ID, Apple pay, and tickets purchased through the zoo’s website or by phone. Nonmembers can pay for parking on our website or at the front gate.

Memphis Zoo will not allow outside food or beverages. Exceptions will be made for those with dietary restrictions.


What the zoo is doing to keep our guests safe:

  • All guests and zoo team members will be asked to wear facial covering consistent with in-public guidance. 
  • Guests will see markers placed around the zoo to make sure everyone remains six feet apart.
  • Directional markers will be provided to guide guests throughout their visit.
  • Guests and team members will have access to hand sanitizer stations.
  • Various food items will be sold from kiosks that will be equipped with plexiglass barriers to protect all.
  • Zoo staff will be continuously cleaning all high-touch surfaces like windows, vending machines and more.


Below are the activities and facilities that are unavailable until further notice:

  • All rides (trams, children’s rides, train)
  • Playground
  • Seasonal activities
  • Keeper chats and shows
  • Water play areas
  • Indoor exhibits


We continue to follow the current Centers for Disease Control and Prevention guidelines by asking employees and guests to stay home if they are sick, encouraging respiratory etiquette and hand hygiene, and routinely cleaning all surfaces and public areas.

We look forward to welcoming everyone back to the zoo on Wednesday.